Service delivery

(1) Stakeholders expect that service delivery by an entity:

(a) is relevant to the ultimate object of the organisation, and in this case the supporting the charitable purposes of Urabba Parks; and

(b) foster innovation and efficiency among personnel.

(2) It is the responsibility of each entity:

(a) to optimise the use of available resources through a user-responsive approach to service delivery that meets the needs of clients;

(b) to maximise the relevance and efficiency of services; and

(c) to consult clients, personnel and other relevant stakeholders on the adequacy, design and standard of services.

Constitution of Urabba Parks/Section 148